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Frequently Asked Questions
Why Should I Buy Lambs & Ivy Products for my Baby or Child?
With over 45 years of experience, we are experts in the baby & kids space. Plus, all our products are thoroughly tested by 3rd party laboratories to ensure the highest level of safety and durability.
Does Lambs & Ivy Offer Coupons or Discounts?
We truly believe in everyday low prices and price our products to reflect this. That said, we do sometimes have promotions; signing up for our mailing list is the best way to stay In the know.
Does Lambs & Ivy Offer Gift Wrap?
Due to the bulky nature of the majority of our products, we do not offer gift wrapping. Although, we do have an assortment of gift baskets/bags that are wrapped up and ready to gift.
Does Lambs & Ivy Offer Free Shipping?
Yes! Lambs & Ivy offers FREE SHIPPING on all orders, no minimum purchase required.
How Long Does It Take to Receive My Order?
Order placed before 11am Pacific Time Monday-Friday are shipped the same day and orders placed after 11am are shipped the following business day. Depending on your distance from our warehouse in Los Angeles, CA orders usually take 2-6 business days to arrive after they ship.
What Is Your Return Policy?
At Lambs & Ivy we want you to love everything you buy from us, so we offer an easy and generous 60 day return policy on all unused products.
Does Lambs & Ivy Offer Any Warranty on Its Products?
Absolutely! We design our products with the highest quality materials that are built to last. Every Item includes a one year warranty.
How Do I Get Help If I Have a Question or Problem with a Product I Purchased?
Easy, just call or email us If you have any questions and we will do our best to help. We have real humans that answer all calls and emails because we truly care about our customers.
What Happens If an Item was Purchased More than a Year Ago?
We love talking to our customers, so call or email us and we will do our best to help; even if the product is beyond the warranty period.
