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Frequently Asked Questions
Can I Put Together My Own Baby Gift Basket?
While we don’t offer custom baby gift baskets, you can purchase additional items to make the gift more special. We carry blankets, sheets and otherbaby nursery bedding, all of which are welcome gifts for a newborn. Another option is to choose a musical mobile, lamp or othernursery decoritem.We recommend if you choose decor that you coordinate with others to ensure you're not getting a duplicate gift.
Do You Have Other Gifts Besides Luxury Baby Gift Baskets?
We have a wide selection ofnewborn baby giftsfor boys and girls, in addition to luxury baby gift baskets. Choose from baby blankets and towels, plush stuffed animals and more.
Can I Check the Lambs & Ivy Baby Registry to See What the New Parents Want?
If the parents-to-be have signed up for ourBaby Registry, you can check before choosing a baby gift set to see what they still need (or would like to have) for the baby's room.
Does Lambs & Ivy Offer Free Shipping?
Yes! Lambs & Ivy offers FREE SHIPPING on all orders, no minimum purchase required.
How Long Does It Take to Receive My Order?
Order placed before 11am Pacific Time Monday-Friday are shipped the same day and orders placed after 11am are shipped the following business day. Depending on your distance from our warehouse in Los Angeles, CA orders usually take 2-6 business days to arrive after they ship.
What Is Your Return Policy?
At Lambs & Ivy we want you to love everything you buy from us, so we offer an easy and generous 60 day return policy on all unused products.
Does Lambs & Ivy Offer Any Warranty on Its Products?
Absolutely! We design our products with the highest quality materials that are built to last. Every Item includes a one year warranty.
How Do I Get Help If I Have a Question or Problem with a Product I Purchased?
Easy, just call or email us If you have any questions and we will do our best to help. We have real humans that answer all calls and emails because we truly care about our customers.
What Happens If an Item was Purchased More than a Year Ago?
We love talking to our customers, so call or email us and we will do our best to help; even if the product is beyond the warranty period.